FAQ
Frequently Asked Questions
Answers to common questions about orders, delivery, returns, payments, and accounts.
FAQ
Common questions
Keep the most frequently asked questions about orders, payments, delivery, and returns here.
How do I place an order?
Pick products from the website, add them to cart, and complete checkout.
How do I track my order?
You can check your order status from your profile or order history.
Which payment methods are available?
Card, bKash, Nagad, Rocket, Upay, and manual verification flows are supported.
What is the delivery charge?
The delivery charge is shown at checkout and may vary by location.
How do I get a refund?
Once approved by the admin after review, the refund will be processed through the appropriate channel.
What if I receive the wrong item?
Contact support and request a return or replacement as soon as possible.